Auto Repair Reviews, Columbia MO (2024)

02/27/2024

Today my wife was on her way to pick up our son from school and unfortunately had a tire blowout. She pulled off the road, walked over to Columbia Car Care, the staff were so kind and respectful to her. They grabbed the aircompressor truck, changed her tire and had her back on the road in 15 minutes and they didn't charge her a dime. And she was on time for school pick up. As a husband I'm grateful for their kindness, as a consumer they've earned our future business. Thanks everyone!

Darrell Simmons

02/19/2024

Knowledgeable, Honest and reliable

Kathy Davenport

02/13/2024

Professional reasonable mechanics with care. I would like to thank them for getting me out of a tight spot when I broke down in the middle of the night my only ride to work and reasonable competitive rates I'm still pleased with their work and care of my situation. I hope next time it will be an appointment. They probably do too.

Daron Maloney

02/07/2024

Crazy busy because they are crazy good

Kyle Saunders

02/03/2024

Great service. Good value with expert evaluation and recommendations.

Marcia Beckett

11/30/2023

I have been a very happy customer for over 10 years. They are honest and easy to work with... Ladies definitely treated great. Highly recommend

S Horn

09/30/2023

Steve, Donnie and Scott and staff know the importance of customer service. They take a personal interest in customer satisfaction. Always accommodating and ready to get you back on the road as quickly as possible. We love that they are in the neighborhood and that we can call on them with all our car issues. Add Columbia Car Care to your Contact Favorites!

Kimi Rother

09/24/2023

My mom brought her car here because an under panel was dragging. They fixed it while she waited on the same day for a nominal cost. Thank you!

Andrea Chamblee

06/28/2023

I have been taking my Cars to Columbia Car Care for years and without hesitation I can recommend them. Good service. Educated and professional recommendations. Fair prices This time it was just an oil change but we take our car there for all problems.

Lynn Jaxon

05/01/2023

If any of y'all are in search of a car mechanic, please consider giving your business to the folks over at Columbia Car Care. We had a dashboard light come on recently and were mentally bracing ourselves for the cost of getting whatever it was fixed as soon as possible. They ran all the tests and let us know everything was actually okay and we did not need to buy any new parts right now. They could have easily gone ahead charging us whatever for needless services but were extremely professional and honest. Also, their prices are great, we get our routine check ups (e.g., oil, air filter, tires) done here!

Mónica Rosado Bruno

04/18/2023

Firestone wouldn't give us the time of day. Walmart didn't have the bulb we needed. These folks not only answered the phone with a live voice but were friendly, got us right in, took care of us, continued to be friendly, and replaced the simple bulb in 15 minutes. I recommend them to any one. We were just passing thru town and they treated us RIGHT!!!

Mary Call

03/15/2023

Honest, excellent service! EMS & Fed Ex use this shop. Enough said!!

Ralph Lee

10/05/2022

I was being hooked and crooked by a local auto shop and these guys checked my car over and found no problems. I couldn't be more grateful!

Christy W

08/06/2022

I came to Columbia Car Care at the recommendation of another mechanic. I wasn't disappointed! I found them to be knowledgeable, skilled, honest, & reasonably priced - just what you want to see in a vehicle maintenance & repair shop. They were very friendly & timely as well. I would highly recommend them!!

Laurie Bobbitt

07/05/2022

Kind and nice peoples ;)

Junchul David Yoon

06/28/2022

These guys always do excellent work on my trucks!

Brian Jolly

03/15/2022

I appreciate the details offered by the shop regarding the work completed on my vehicle. The additional necessary part was delivered in a timely manner. I really appreciate the additional time they took to explain to me the procedure(s) completed.

TS Mantle

02/28/2022

Went in for oil change took maybe 25 minutes. And Tiffany behind the counter is very pleasant to talk with. Thanks everyone at columbia car care!! See you all again in 3000 miles.

See Also

Transmission Repair Services | Columbia Car Care and Fleet SpecialtiesAuto Repair Services, Columbia MOColumbia Car Care and Fleet SpecialtiesLocal Brake Repair | Columbia Car Care and Fleet Specialties

Terry Nuzum

02/25/2022

Went in for oil change took maybe 25 minutes. Tiffany behind the counter is very pleasant to talk with. Thanks everyone at Columbia Car Care!! See you all again in 3000 miles.

Terry Nuzum

01/31/2022

Honest and true.

Linda Morton

10/12/2021

Great service. On time and fast.

Charlotte Grus

08/08/2021

I would like to say thanks to Steve, Scott and all the great people who work at Columbia Car Care for all everything they do for me ! They always give me fast excellent service when fixing all my vehicles, or just helpful information when I call for advice ! The best thing is they are all very down to earth people the talk to you with respect as another human and explain things so you understand what's going on with your vehicles and usually can make you laugh or put a smile on your face before you leave !!!!!

Gerald Cuno

07/11/2021

If you ever need your car fixed or worked on go to Steve he is great.

Jessica Schaffer

06/07/2021

Yes, the parking lot is crowded, but go ahead and elbow your way in because I've never been happier with an auto repair place. Turnaround is extremely quick, everyone is friendly and polite, and they're been very practical about diagnosing issues & deciding on the best repair strategy. Pricing is fair and I've never once been surprised by the bill after getting a quote. I started coming here only because the location was convenient, but I've been so pleasantly surprised with the service that now they're the only ones I want making any repairs to my car.

Sarah Dixon

05/22/2021

Very trustworthy service. I wont go anywhere else.

Patty Crane

05/17/2021

Saved me over $1,000 when Columbia Honda misinterpreted an issue

Michael Schnur

04/15/2021

The crew here is amazing! They fixed my car quickly and efficiently. Everyone was so nice and helpful! As a woman, I'm always nervous about the people at car places trying to take advantage of my car ignorance and charge me way more than necessary, but I'm not worried about that here. They're fair and honest and do a great job.

Katie B

10/20/2020

I originally found this shop after searching for someone to replace an inverter coolant pump on my Toyota Prius. They did a great job, completed the work quickly, and gave me a far better deal on the work than what I was quoted at the dealer. A couple months after that repair I was driving my husband's Prius when it started to make a banging noise. Not knowing what to do, I drove straight to their shop. They got the car in right away, and came out in a few minutes to let me know that one of the wheels had nearly come off the car. My husband had just had two tires replaced at a different shop. The guys at Columbia Car Care told me to phone the other shop - that they did not consider it would be safe for me to drive it there. The other shop did send a tow truck, and his car was fixed the next day. I am so grateful to Columbia Car Care for helping me that day, and then on top of that, they didn't even charge me to look at the car and let me know what was wrong. This is a great shop - the mechanics are honest, skilled and really care about people. Thank you so much for helping me that day!

Claudia Knudten

02/24/2021

Great service! They've done all the maintenance on my Toyota(s) and now my Hyundai.

Rachel Hill

01/19/2021

Took my company van for state inspection. They were thorough, quick, and very friendly. I also take my personal vehicles there because I trust their service.

Bad mamajama

01/06/2021

I had some diagnostic work done when I broke down on my way back to Kansas City. Scott and everyone at Columbia Car Care were helpful, and understanding of my situation the whole way and I really appreciate all of their input on my car.

Sean O'Brien

01/02/2021

You guys have been so helpful and understanding with my ECM problem/donating my car. I really appreciate all the information and counsel Scott has offered through this and you guys storing my car for a few days. If I ever end up in Columbia again I'll definitely be coming around for car repair.

Sean OBrien

12/22/2020

I would definitely recommend them for any auto work. They work fast, they get it done right, and they are super friendly.

Jakester910

12/08/2020

Easy to work with. Great price. Thanks for your help

Jason Dillon

10/13/2020

These people saved my truck from my goof. I would recommend them for anyone who needs a trustworthy mechanic at a fair rate. The people are good & friendly. Thank you

Corrine Dryer

09/23/2020

Quick and Amazing service.

Kris Estes

09/18/2020

Great service.

J nowlin

See Also

Auto Repair For Fleets, Imports and Domestic Cars and Trucks, Columbia MO

09/11/2020

We use these guys to repair our fleet trucks at work. They seem to do a good job and are knowledgeable.

Brandon Smith

09/09/2020

This is probably my third review of this place because EACH time I end up back at Columbia Car Care, they continue to exceed expectations and go above and beyond! Always grateful!

Rachael Jones

05/29/2020

As always, awesome service!

Donna Wade

03/02/2020

Good service and quick. Just came in for an oil change so nothing crazy. Prices were good and oil change included free tire rotation. Will definitely come back next time my car needs service.

Michael Chenot

02/23/2020

Pricey but seem knowledgeable. Cheaper than your dealership.

Russel Justice

02/23/2020

A place you can trust that's reasonable and honest.

Lori Glosson

Great experience

Jeremiah S.

I couldn't ask for a better friendly place to take my auto needs than Steve and Company! I know when my car goes in for scheduled maintenance or issues I will be treated right and fairly. Depending on the problem and how busy they are, Steve and Company usually have my issues resolved the same day, especially if I have an appointment. If there are issues, they will call me, explain the problem, what it will take to fix it, how long it will take to fix it and an estimate.

Morgaine C.

Employees are Awesome and so friendly. Service is amazing

Jeannie E.

I cannot say enough good things about Columbia Car Care. They have been wonderful to me. The service is excellent, reasonably priced; and if there is an issue, they take care of it. I highly recommend Columbia Car Care to anyone in the Columbia area.

Carole R.

Great folks who keeps my car running well

Damien T.

These guys are amazing! They take time to explain what's going on, and they are all friendly!

Jax K.

Always fast and friendly up front pricing

John L.

They've been good with my family's cars for years.

Joshua N.

We were on a family vacation just passing through Columbia when our motorhome broke down and we found ourselves stranded. Camping World recommended Columbia Car Care to us and after the exceptional service, quality repair, and amazing price I'm recommending them to you. My impressions after my dealing with them is they are professional, caring, capable, and fair. Thanks Donny!

Travis C.

Exceptional service. They just forgot to look at my air filter like they said they would. But I don't think that's a big deal. We're only human, mistakes will happen, but their service, speediness, willingness to discuss matters and not make you feel pressured into doing any extra work is by far the better experience here. They pretty much just tell you what's wrong, what needs to be fixed soon or pretty much that moment, but they 100% let you decide for yourself without that car salesman attitude or pressure you'd get buying a car. I love it here, will continue going here all the time! I strongly recommend these guys!

Justin G.

Honest and upfront. A rare quality in that industry.

Jared G.

I had two other estimates completed at different shops within Columbia. Columbia Car Care had best estimate and was negotiable. Work was excellent and service was great!

Cody O.

Great guys, honest and fair. Been going there for years and keep recommending them!

Sara L.

Was just traveling through stopped here to make sure everything was okay and they went above and beyond for me!!! Extremely kind and so helpful. Wish they were my regular mechanics!

Lacie C.

As a woman who knows very little about cars, finding Columbia Car Care was a major relief. The staff (especially Kayla, the receptionist) are kind and do an excellent job of helping you understand what's going on with your vehicle. I have never felt talked down to or schmoozed.

Emily F.

I keep going back because I trust they'll always do a great job and are honest. They don't try to sell you things you don't need!

Kathy T.

Donnie showed me personally exactly what was wrong with my car. Another place in town had warrantied me but claimed my faulty parts under warranty were not faulty...when I told Donnie that I could not afford their service but it broke my heart that the other people ripped me off, he not only refused to charge me to look at my vehicle...but he called the company that had ripped me off and told them what they were doing was awful ... First time in my life a mechanic ever helped me and didn't even take my money ...

Amber Y.